Duraiton (DAYS) | | PARENT (I) | | SCHOOL/ IEP TEAM | | OEC/EC/ HO/COURT |
| File Complaint with OEC | File | | File | | |
| | OEC offers Mediation | | | | | Offer |
| 20 | Hold an IEP meeting, w/in 20d, or as agreed, after the mediation agreement is signed. | | | Hold | | |
| 20 | W/in 20d of receiving my complaint: - Review, asap. - Hold administrative hearing. - Notify all parties of decision. | | | Receive Review Hold Notify | | |
| 5 | Send acknowledgement letter to complainant, w/in 5d, of when the OEC receives the written/signed complaint. | | | | | Send |
| 60 | Send a letter of findings w/in 60cd of the date when the OEC received the complaint, unless extension is granted. | | | | | Send |
| 10 | If I filed a complaint & the school did not reply with a PWN then the school is to reply w/in 10d from when I filed the complaint. | File | | Not Reply Reply | | |
| 10 | If I receive a complaint filed by the school then I must reply w/in 10d relative to the issues in the complaint. | Receive Reply | | Send | | |
| 5 | Amend my complaint, if school/HO agree, as follows: If my complaint is sufficient & I want to amend my complaint or add new issues then I may ask permission from school & HO to amend/add... The school may agree to the amendment & try to resolve the amended/new issues... The HO may permit the amendment up to 5d before the date when a DPH is scheduled. | Amend/Add Ask | | Agree Try | | Agree Permit |
| Missing Data from complaint. | | | | | |
| Find complaint insuffucient. | Find | | Find | | |
| 15 | Allow me a DPH if w/in 15d the school does NOT notify the HO, ODE, & me that the school thinks my complaint is insufficient. | | | Not Notify | | |
| 5 | Allow me a DPH if the school notifies the HO, ODE, & me that the school thinks my complaint is insufficient & the HO has not decided, w/in 5d, that my complaint meets the requirements for such a complaint. | | | Notify Think | | |
| 5 | If the HO decides that the school's complaint is insufficient or if the school decides to file an AC & I agree to the amendment, & am given the option to resolve the AC via a RM OR the HO agrees (& at least 5d before a scheduled DPH) to permit the school to amend the complaint. | Agree | | File | | Decide Agree Permit |
| 14 | Amend my complaint, if school/HO agree, as follows: If the HO ruled that my complaint was insufficient & I need to amend my complaint then I must file an AC, w/in 14d of when the HO decided that my complaint was insufficient. | Amend File | | Agree | | Agree |
| 14 | If I do not file an AC w/in 14d of when the HO decided my complaint was insufficient, then the HO will dismiss my original & AC. | Not File | | | | Dismiss |
| 30 | Resolve complaint w/in 30d. | | | Resolve | | |
| 30 | When the school receives my complaint & does not resolve my complaint w/in 30d then the option to hold a RM w/in 30d has passed & the DPH may occur. The school & I can agree to adjust the 30d. | Send | | Receive Not Resolve | | |
| 45 | If the 30d to resolve the complaint expires then the DPH decision must be sent w/in 45d after the 30d. | | | Send | | |
| If I file an AC then the above time parameters are reinitialized. | File | | | | |
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