| | | | | | 05 | | 10 | | 15 | 20 | 25 | 30 | 35 | 40 | 45 | 50 | 55 | 60 | 65 | 70 | 75 | 80 | 85 | 90 | 95 | 100 | 105 | 115 | 120 | | |
Days | | | 1 | 3 | 05 | 7 | 10 | 14 | 15 | 20 | | 30 | | | 45 | | | 60 | | | | | | 90 | | | | | 120 | 365 | 730 |
| | File Complaint with OEC | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | OEC offers mediation | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| 20 | Hold an IEP meeting, w/in 20d, or as agreed, after the mediation agreement is signed. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| 20 | W/in 20d of receiving my complaint: - Review, asap. - Hold AH. - Notify all parties of decision. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| 5 | Send acknowledgement letter to complainant, w/in 5d, of when the OEC receives the written/signed complaint. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| 60 | Send a letter of findings w/in 60cd of the date when the OEC received the complaint, unless extension is granted. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| 10 | If I filed a complaint & the school did not reply with a PWN then the school is to reply w/in 10d from when I filed the complaint. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| 10 | If I receive a complaint filed by the school then I must reply w/in 10d relative to the issues in the complaint. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| 5 | Amend my complaint, if school or HO agree to amend, as follows: If my complaint is sufficient & I want to amend my complaint or add new issues then I may ask permission from school & HO to amend/add... The school may agree to the amendment & try to resolve the amended/new issues... The HO may permit the amendment up to 5d before the date when a DPH is scheduled. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| Missing Data from Complaint. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| Find complaint insuffucient. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| 15 | Allow me a DPH if w/in 15d the school does NOT notify the HO, ODE, & me that the school thinks my complaint is insufficient. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| 5 | Allow me a DPH if the school notifies the HO, ODE, & me that the school thinks my complaint is insufficient & the HO has not decided, w/in 5d, that my complaint meets complaint requirements. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| 5 | If the HO decides that the school's complaint is insufficient or if the school decides to file an amended complaint & I agree to the amendment, & am given the option to resolve the AC via a RM OR the HO agrees (& at least 5d before a scheduled DPH) to permit the school to amend the complaint. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| 14 | Amend my complaint, if school/HO agree to amend, as follows: If the HO ruled that my complaint was insufficient & I need to amend my complaint then I must file an AC, w/in 14d of when the HO decided that my complaint was insufficient. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| 14 | If I do not file an AC w/in 14d of when the HO decided my complaint was insufficient, then the HO will dismiss my original & AC. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| 30 | Resolve complaint w/in 30d. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| 30 | When the school receives my complaint & does not resolve my complaint w/in 30d then the option to hold a RM w/in 30d has passed & the DPH may occur. The school & I can agree to adjust the 30d. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| 45 | If the 30d to resolve the complaint expires then the DPH decision must be sent w/in 45d after the 30d. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| If I file an AC then the above time parameters are reinitialized. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
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